The Best Online Therapy Websites of 2020

In a world where time is becoming our most valuable commodity, anything we can do to avoid wasting time driving to the grocery store, restaurants, malls and healthcare providers is a big win.  Understanding this demand, the market trend is for goods to delivered to your front door and services to be conducted online.  

Fortunately, the online therapy market has grown exponentially over the last decade.  This means there are a number of online therapy sites to choose from.  

To simplify the task of choosing which site is optimum for you, we will review the best sites here.  

#1: BetterHelp (the best one stop shop to suit all your needs)
-All BetterHelp therapists have at least three years *and* 2000 hours of training. 
-All BetterHelp therapists have a Master’s degree and many of their therapists have a Doctorate degree.
-BetterHelp has over 11,000 therapists to match your needs.
-BetterHelp offers a 10% discount to new customers 
-BetterHelp offers financial assistance if one is unable to pay for therapy 

To begin the sign up process, you can use a nickname to remain anonymous if you wish.  
After an assessment you are matched with a therapist.  If you are not happy with your therapist, you can switch therapists at any time.  
After you have been be given a therapist, you will be given a secure chat room which only you and your therapist can enter.  Within this room you can chat with your therapist.  Most discussions are not in real time but rather you leave a message and your therapist responds in a prompt manner.  

The cost of BetterHelp is $65 a week for the first month.  After the first month the cost ranges from $60 to $80 per week depending on the length of the subscription you signed up for.  

As with all things, there are some factors which may not ideally suit your needs.   For starters,  there is basically only one pricing plan.  You will likely be assigned “homework.”  Of course doing your homework means you will make faster progress, but keep this in mind if you are pressed for time.  Also, be aware the response times from the various therapists were not consistent.   Some replied extremely rapidly, while others took a bit more time.   

Go to Betterhelp

#2: TalkSpace
-You can communicate by video messaging, text or audio
-TalkSpace offers guaranteed therapist response times 
-TalkSpace provides more than 3,000 licensed therapists 

Like BetterHelp you can remain anonymous on TalkSpace by using a nickname if you so choose.  
The initial contact with TalkSpace is via text.  At this point a “matchmaker” will ask you questions regarding previous therapy and what you want to focus on going forward (depression, life changes, panic attacks etc).  You will then be given a form to fill out and soon after you will be paired with your therapist.  

TalkSpace starts at $49 a week for *message only therapy.*  Live therapy is $65 per thirty minute session.  For $316 a month TalkSpace also offers unlimited text, video, audio messaging and one live session a month.  
Unfortunately, not all TalkSpace therapists offer live appointments.  So, if that is important to you, one of the other therapy sites might be a better match for you.  

Keep in mind that if you cancel your TalkSpace plan early you will be billed for the entire month.   

Go to Talkspace

#3: Regain (specializes in couples therapy) 

-There is not an extra cost for Regain’s two person counseling sessions versus their one person sessions 
-Both people can get the benefits of the therapy session even if they are not physically together at the same time.  
-All of Regain’s therapists specialize in couples therapy 
-All of Regain’s therapists have at least three years and 2,000 hours of experience.  

Regain’s prime focus is on couples therapy.  So, marriage counseling, infidelity issues, dealing with your child’s other parent after a separation and/or trying to get through any rough patches with your boyfriend/girlfriend can all be addressed with a Regain therapist.  
Signing up for Regain is easy.   Simply go to the website and fill out the registration form.  You will then be matched to an appropriate therapist.  You and your partner will be assigned a private  “room” where you can write about your issues and concerns.  Your therapist will respond and the three of you will be well prepared to talk during your weekly 30 minute live call.  

Regain costs between $60 and $80 per week depending on your plan.  
A potential downside to Regain is there isn’t a live customer service agent to help you with the sign up process.  Also, we have found the therapists’ response times can sometimes take longer than a day.  

Go to Regain.US

#4: Teen Counseling (specializes in teen counseling)

-A counseling service focused on teens between the age of 13 to 19.  
-Either a parent or the teen himself/herself can initiate the sign up process. 
-Teen Counseling offers a staff of more than 3600 licensed therapists.   

Teen Counseling focuses on a plethora of issues the modern teen faces like bullying, eating disorders, anxiety, depression, peer pressure  and stress management.  In contrast to the glare of modern social media, Teen Counseling offers teens an online safe zone free of shame and retribution.  

To sign up: go to the website and fill out the required questionnaire.  On the questionnaire they will ask you to specify your needs.  After a counselor is assigned, the teen can  communicate by video conferencing, phone, ChatLive and/or messages.  

The cost for Teen Counseling is between $60 and $80.   Included in the plans is unlimited access to a counselor.  
Be aware that Teen Counseling does not fulfill court orders and it does not provide official diagnosis.   So, if the teen has been mandated to receive counseling by the court or you need an official diagnosis for ADHD, Teen Counseling will not fill that role.  

Go to Teen Counseling

5:  Pride Counseling (specializes in LGBTQ)
-Each counselor has at least 2,000 hours of experience
-All counselors have either a Master’s or Doctorate degree
-If you choose you can remain anonymous 

Pride Counseling offers the best LGBTQ counseling available online.  Their counselors specialize in many issues including, but not limited to, anxiety, stress, depression, self esteem, relationships, trauma, family and religious concerns.  

Signing up is quick and easy.  After filling out a questionnaire, you will be assigned a therapist within the next 24 hours.  Though great effort is made to match you with a therapist who meets your needs, you can switch therapists if you want.  

After being paired with a LGBTQ therapist you will be assigned a chat room where you can communicate with your therapist around the clock.  You will receive a notification when your therapist responds.  Also, you may talk with your therapist by phone, real time messages and video chat.  Note that you can have as many of these chats as you want.  

The cost of Pride Counseling ranges between $60 and $80.  You will be billed monthly and you can cancel at anytime with no questions asked.  

Go to Pride Counseling

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